14-15th January 2019

Copernicus Science Centre, Warsaw

20th-21st January 2020

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About the conference

The seventh annual “Innovation in Insurance” conference, organized by Sollers Consulting, will take place on 14th January 2019 (general session) and 15th January 2019 (breakout session and workshops for international guests). This year’s meeting will focus on new trends in the insurance market and how leaders of the insurance sector deal with dynamic constant changes.

There will be an open discussion on how insurance products will soon look and what insurers should do to meet customer expectations.

The participation of representatives from leading insurance companies at this international conference provides an opportunity to exchange experiences and knowledge with guests from all over Europe.

We encourage you to take part in this special event.

14 January 2019, 9:00 am – 6:00 pm

15 January 2019, 9:15 am – 2:00 pm

Copernicus Science Centre, Warsaw



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Agenda and Speakers


Day 1

28:30 - 9:00


39:00 - 9:15

Conference opening

49:15 – 10:00

Keynote Innovation in Insurance

  • What trends are and will be shaping the future of the insurance industry, and how to stay on top of them

Michał Trochimczuk

Managing Partner, Sollers Consulting

510:00 – 10:25

VHV (Germany) –

„Claims First“ – Lessons Learned from VHV‘s Successful First Project Release

  • VHV -Overview of the company and the digitalization program
  • Information on the new claims platform
  • Experiences and best practices from the first project release

Adam Melski

Project Manager - VHV

610:25 – 10:50

Beazley (UK) – beautifully designed insurance

  • Beazley – company overview and business facts, specialty lines introduction
  • Key areas of transformation and innovation at Beazley
  • How Beazley is making digital transformation happen

Jeffrey Crawford, Global Claims Platform Lead | Steven Flood, Claims Operations Manager - Beazley (UK)

710:50 – 11:15

Coffee break

811:15 – 11:40

Basler (Switzerland) – creating digital ecosystem with Open API

  • Bringing insurtech and incumbents under one roof
  • Incubator role in reaching startups maturity
  • API to the core platform and its business implications

Branislav Siarsky

Product Owner, Baloise - Basler Switzerland

911:40 – 12:05

Getting ready for innovation

  • Japanese market introduction
  • The drive for change
  • Key areas of transformation and innovation

Hans Vranken

President and CEO, AXA Direct Japan

1012:05 - 12:30

Digital ecosystem for a seamless customer experience

  • Personalized insurance packages and x-sell
  • Event-based sales
  • Deeper segmentation – towards personalization

Marcin Grabowski, Managing Consultant | Jarosław Bucoń, Chief Customer Officer - Sollers Consulting

1112:30 – 13:20

Lunch break

1213:20 – 13:45

Santander Consumer Bank – How to implement an insurance platform – case study

  • Yesterday and today – challenges for new products
  • Reconciliation of needs – bank requirements + methodology of work + partner’s experience
  • How did we do it, i.e. the insurance platform step by step?

Małgorzata Kruaze-Kulewska

Senior Process Manager, Product Owner - Santander Consumer Bank (Poland)

1313:45 - 14:10

Future is Now – Using digital tools with standard core system

Carsten Vraa-Jensen - CCO, Tia Technology | Henrik Hansen - Business Development Manager, Tia Technology | Monika Siemaszko - Senior Consultant, Sollers Consulting

1414:10 - 14:20

Panel introduction

1514:20 – 15:10

Panel discussion: Core systems as innovation enablers

Marcus Ryu - CEO, Guidewire Software | Roger Hodgkiss - Member of the Management Board, PZU | Carsten Vraa-Jensen - CCO, Tia Technology | Ryszard Dyszkiewicz - Head of Group IT, Vienna Insurance Group (VIG) | Christoph Baltzer (Sollers Consulting) - Moderation

1615:10 – 15:40

Coffee break

1715:40 - 16:05

Globality (Luxembourg) – transformation of IT delivery

  • Globality introduction and specifics, working with cross-border customers
  • Changing IT delivery process for digital era

Cyrille Dersch

Head of IT and Program Manager - Globality Health

1816:05 – 17:00

Insurtechs pitch round

Selected insurtechs briefly present their innovative solutions to support insurance operations


      • Use of AI for interpreting text


      • AI & image recognition from satellites images


      • Interactive photos based on augmented reality


      • Wearables data gathering, shopping discounts and insurance pricing

1917:00 – 18:00



DAY 2 (Sollers office)

219:15 - 9:40

Registration & networking coffee

229:45 - 10:30

IT is not at all an IT project – running successful transformation and platform replacement

  • How to prepare
  • Key success factors
  • Examples from case studies:
    • Beazley
    • VHV
    • TATV

Marcin Pluta, Grzegorz Podleśny

Partners, Sollers Consulting

2310:40 - 12:40

Simultaneous workshops


Workshop 1: Increase operational capabilities with Guidewire

  • InsuranceSuite version 10: extending your capabilities & new features
  • Into the CLOUD – Guidewire implementation in AWS with Openshift
  • Turning your data into actionable information – practical application of DataHub
  • The German way – German Country Layer and its complexities


Workshop 2: Future is NOW – digital world with Tia

  • AI & ML application with Tia
  • Upgrade me, upgrade me, upgrade me NOW! – key success factors and preparation steps for Tia upgrade
  • Tia Business Process Automation (conducted by Tia Technology)


Workshop 3: Create more value in Insis/Fadata

  • Customization and modularity in Insis
  • Building a REST API in Insis
  • What business value does it create?
  • A roadmap for Insis REST API 

2412:40 - 13:40


2513:40 - 14:00

Office tour

Michał Trochimczuk

Managing Partner, Sollers Consulting

Marcus Ryu

CEO, Guidewire Software

Branislav Siarsky

Product Owner, Basler Switzerland

Hans Vranken

President and CEO, AXA Direct Japan

Adam Melski

Project Manager, VHV

Roger Hodgkiss

Member of the Management Board, PZU

Małgorzata Kruaze-Kulewska

Senior Process Manager/Product Owner, Santander Consumer Bank

Marcin Grabowski

Managing Consultant, Sollers Consulting

Jarosław Bucoń

Chief Customer Officer, Sollers Consulting

Cyrille Dersch

Head of IT and Program Manager, Globality Health

Jeffrey Crawford

Global Claims Platform Lead, Beazley (UK)

Steven Flood

Claims Operations Manager, Beazley (UK)

Carsten Vraa-Jensen

CCO, Tia Technology

Henrik Hansen

Business Development Manager, Tia Technology

Ryszard Dyszkiewicz

Head of Group IT, Vienna Insurance Group (VIG)

Monika Siemaszko

Senior Consultant, Sollers Consulting

Christoph Baltzer

PR Manager, Sollers Consulting

Registration form

The registration is closed. In urgent matters, please contact [email protected]


Venue & contacts

14th-15th January 2019

Copernicus Science Centre, Warsaw

Contact for media:

T:  +48 22 272 92 22

E: [email protected]


Sollers Consulting is an international business advisory and software implementation specialist supporting the financial industry in business transformations. Sollers Consulting Teams have supported over 70 financial groups in enhancing their digital capabilities. Among the companies partnering with Sollers Consulting are Allianz, Axa, LV=, BNP Paribas Cardif, Basler, Generali, Zurich, Santander Consumer Bank, ING and many more.

Sollers Consulting specialises in IT systems, helping insurers, banks and leasing companies to transform and adapt to new technologies. The company offers RIFE, a digital platform designed for the needs of the insurance industry. Sollers Consulting cooperates with more than 15 technology providers such as Guidewire Software, Tia Technology, Fadata, Oracle, AWS or Microsoft.

About 600 business and IT specialists from Warsaw, Lublin, Poznan, Cologne, Tokyo and Copenhagen are helping financial institutions in Germany, Great Britain, Poland, Scandinavia and many other countries to reap the benefits of digitalisation.

More information can be found at: www.sollers.eu